Claude Code · open source
work-os
Brain-dump tasks; AI turns them into a plan.
// About
Engineer working where products meet operations. UW ECE, then two years automating support at Hiya; now the first forward deployed engineer at Augmeta. On the side: AI-native tools for Claude Code.
// Work
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May 2026 – Now
Founding Forward Deployed Engineer · Augmeta
Deploying agentic KPI operators with Fortune 500 enterprise customers.
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Oct 2024 – May 2026
Technical Product Manager · Hiya
Promoted from Technical Product Operations Specialist (Oct 2024 – Dec 2025)
- Built a rules-based abuse-mitigation system that resolves 98% of tickets automatically. Case study →
- Launched an AI chatbot and triage that took over a large share of Tier-1 work.
- Built an API validation agent that helped Sales close ~$95K ARR early.
- Co-authored the company-wide AI fluency framework.
earlier UW ECE research assistant, ML & simulation (2023–24) · Team lead, UW Sensors, Energy & Automation Lab (2022–23)
// Projects
Case study · Hiya · 2025
Automating abuse-mitigation tickets
Rules over ML, a shadow-mode pilot, and two weeks down to four hours.
Claude Code · 30+ GitHub stars
career-os
Job description in, tailored resume and interview prep out.
// Writing
// Education
- University of Washington · B.S. Electrical & Computer Engineering · 2020–2024
- University of Illinois Urbana-Champaign · Graduate coursework, Computer Science
// Contact
The fastest way to reach me is LinkedIn.
- linkedin linkedin.com/in/swify
- github github.com/ahmadelswify